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I. General conditions of use of the shop.healthmovers.rs website 

1. The information on this website is carefully prepared by experts.

2. They are not binding and are for general information only. In no case will this information replace an examination by a doctor. 

3. All personal information is treated confidentially and in accordance with the applicable data protection regulations. 


II. Terms and Conditions shop.healthmovers.rs

1. Order process

At shop.healthmovers.rs can order by e-mail, telephone or fax or simply by using our online shop tool shop.healthmovers.rs. Please follow the online instructions.

2. Delivery - Shipping Rules

Packages are generally dispatched within max. 3 days after receipt of payment or after ordering. Otherwise we will inform you.

Shipping is free.

The timely delivery of the goods will be carried out by a transport company commissioned by us (Bex Express). Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

The delivery takes place to your desired address within Serbia.

Successful delivery will be confirmed by signature. Please note that your delivery will not be given to children under the age of 19 years.

As soon as you receive Tracking number, you will be able to track your order on Bex Express page.

3. Terms of payment

All prices in our catalogs are only valid for shipping orders from Pharma Maac d.o.o., Bulevar Arsenija Čarnojevića 74 and for online orders at shop.healthmovers.rs but not in stationary retail stores. 

4. Payment Methods 

Pharma Maac d.o.o. currently offers you the following payment methods:

1. Payment on delivery by cash on delivery

2. Payment on credit card or debit card (PayPal and RBBH E-Pay)

3. Money transfer - Payment by bank wire

4. PayPal

5. E-Pay

1.  Payment on delivery by cash on delivery

While paying cash on delivery, the goods will be handed over after cash payment. For this purpose a suitable delivery date is agreed by the forwarding company by telephone. The Value of the goods has to be paid on site upon receipt of the invoice and delivery. 

2. Payment by credit card

You can currently pay at Pharma Maac d.o.o. with the following credit cards: Mastercard and Visa. Pharma Maac d.o.o. offers two credit card payment systems. One system we offer is PayPal please find more detailed information about this payment tool under point 4. Second payment system we offer is RBBH E-PAY. Please find more detailed information about this payment tool under point 5. Payments will be processed by PayPal and RBBH E-PAY independently from Pharma Maac d.o.o. Once the payment has been received by Pharma Maac d.o.o. and the shipment of the goods will be fulfilled. We will keep you informed about the shipping process and we will share the tracking number for you to be able to follow the shipping process. 

3. Money transfer - Payment by bank wire

Pharma Maac d.o.o offers you the possibility of direct money transfer. After receipt of order we will send you the proforma invoice. As soon you return payment confirmation your goods will be shipped. We will keep you informed about the shipping process and we will share the tracking number for you to be able to follow the shipping process.  

4. PayPal

PayPal is a very safe and independent payment system for purchase on the Internet. For details of the procedure, please refer to the provider’s website at www.paypal.de

5. RBBH E-Pay

RBBH E-Pay is very safe payment system for purchase on Internet offered by Raiffeisenbank. 

4. Liability for defects

If there is a defect in the goods, the legal regulations apply. Please contact our customer service: 

Pharma Maac d.o.o.
Makenzijeva 67, Beograd
Srbija
T: 011/41-41-997
E: office@pharmamaac.rs

5. Return

In the event of a cancellation or a complaint, please contact Pharma Maac d.o.o. to arrange the free return. Please contact our service telephone number T: 011/41-41-997. Please note that goods can only be return if goods are undamaged and unopened. 


6. Additional

a. Stand of the Terms and Conditions is the 08.04.2019.

b. The current version of these terms and conditions is valid under the law of Serbia.

c. If any provision of these terms and conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. In place of the invalid provision, the statutory provisions apply.